Privacy Policy
Introduction
Mayon Pvt Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our towing and roadside assistance services across Melbourne and Victoria.
By accessing our website or contacting us for services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
Full name
Phone number
Email address
Vehicle details (when required for service)
Location details related to towing or breakdown assistance
Non-Personal Information
Browser type and version
IP address
Pages visited on our website
Date and time of visits
How We Use Your Information
We use the information we collect for purposes including:
Providing towing, breakdown, and scrap car removal services
Responding to enquiries and emergency calls
Improving our website and service quality
Communicating service updates or important notices
Complying with legal and regulatory requirements
Sharing of Information
Mayon Pvt Ltd does not sell, rent, or trade your personal information. We may share information only in the following situations:
With service providers or contractors assisting in service delivery
When required by law or legal authorities
To protect our rights, safety, or property
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings; however, doing so may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.
Your Privacy Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data where legally permitted
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Mayon Pvt Ltd reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Mayon Pvt Ltd
📞 Emergency Call: 0405 532 591
📧 Email: info@mayon.com
📍 Address: 64 Billy St, Craigieburn VIC 3064, Australia